Efficient Vendor Management

Sourcing a great vendor
Qualifying Our Vendors
Be Transparent And Clear
Quality Check Their Work
We Provide Work
Work With Champse

We Are The Source To The Source

OUR RESEARCH HAS BEEN PROVED TO BE VITAL

  1. Online Research and Exploration: Champse initiates the vendor sourcing process by conducting comprehensive online research. This involves utilizing search engines, industry-specific directories, and online platforms to identify potential vendors that offer the required services.
  2. Reviewing Vendor Ratings and Reviews: Our company prioritizes vendors with positive reviews and ratings. Online platforms, industry forums, and customer feedback forums are valuable sources for assessing vendors’ reputations, reliability, and customer satisfaction levels.
  3. Insurance and Liability Assessment: We evaluate vendors’ insurance coverage and liability policies to ensure adequate protection for both parties involved. This includes verifying that vendors carry relevant insurance policies and can add Champse and its clients as additional insured parties if necessary.
  4. Requesting Proposals and Quotations: Our team formally requests proposals and quotations from selected vendors, outlining project requirements, timelines, and expectations. Vendors are invited to submit detailed proposals that address Champse’s specific needs and demonstrate their capabilities.
  5. Negotiation and Contractual Agreements: Our negotiators engages in negotiations with potential vendors to finalize terms, pricing, insurance requirements, and contractual agreements. Contracts are carefully drafted to outline responsibilities, deliverables, payment terms, and insurance provisions, ensuring clarity and mutual understanding between Champse and its vendors.

By following this methodical approach, Champse ensures that vendors not only meet its service standards but also align with its commitment to quality, reliability, and client satisfaction.

Qualifying Our Vendors

  1. W-9 Verification: Our verification department verifies vendor taxpayer identification numbers (TINs) using completed Form W-9s for tax compliance.
  2. Background Checks: Thorough background checks assess vendor credibility, integrity, and professional history.
  3. Insurance Coverage Verification: Vendors provide proof of adequate insurance coverage, including general liability and workers’ compensation.
  4. Credential and License Verification: Our quality-assurance team confirms vendors hold required licenses, certifications, and permits for their services.
  5. Reference Checks: Past client references provide insights into vendor performance, reliability, and quality of work.
  6. Quality Assurance Measures: Champse approved quality-check vendors conducts second and third site visits, reviews portfolios, and evaluates workmanship to ensure vendor capabilities and quality control of work done by other vendors.

Implementing these measures helps Champse partner with vendors who meet its standards and uphold professionalism, integrity, and customer satisfaction.

Transparency Is Priceless

    1. Defining Scope and Pricing: We collaboratively outlines the scope of work and establishes transparent pricing structures to ensure clarity and fairness in partnerships.
    2. Executing Master Service Agreement: Our company signs comprehensive Master Service Agreements to guarantee clear expectations and accountability in all engagements.
    3. Establishing Effective Communication Channels: Champse facilitates transparent communication channels with our vendors and our clients, with designated points of contact if needed, ensuring seamless coordination and issue resolution.
    4. Providing Comprehensive Training: We have built and Intranet that educates service providers on unique processes, CMMS tools, such as our custom software, and available training resources to facilitate seamless integration and efficient operations.
    5. Streamlining Invoicing Procedures: Our software enables us sets up transparent invoicing procedures, including clear terms of payment and designated contacts for inquiries, ensuring smooth financial transactions and accountability.

We Quality Check

At Champse Facilities Management, we uphold stringent Quality Check processes to ensure exceptional service delivery and client satisfaction. Our evaluation criteria encompass various key aspects:

  1. Performance Assessment: We meticulously rate vendor performance on a scale of One to Ten, assessing the completion of assigned tasks and the occurrence of any avoidable delays.Our goal is to maintain high standards of efficiency and effectiveness in all service provisions.
  2. Professionalism Evaluation: We prioritize professionalism in all interactions. We assess vendors based on their courtesy, attire appropriateness, and willingness to assist.This includes gauging their enthusiasm for future collaborations, which informs our decisions regarding continued partnerships.
  3. Timing Analysis: Timeliness is paramount in our operations. We analyze whether vendors adhere to agreed-upon schedules, commence work promptly, and conclude tasks within the designated timeframe.Our assessments ensure alignment with Service Level Agreements (SLAs) and client expectations.
  4. Budget Compliance: We meticulously review budgetary adherence, verifying that vendors complete tasks within the quoted estimates.In instances of budgetary deviations, we investigate underlying factors to address any discrepancies promptly.

By employing this comprehensive Quality Check process, Champse Facilities Management maintains operational excellence, fosters positive vendor relationships, and upholds our commitment to delivering superior services to our clients.

The reason they answer our calls anytime of the night

  1. Reliable Partnerships: Contractors value Champse for its commitment to fostering reliable and mutually beneficial partnerships. We prioritize clear communication, transparency, and respect, ensuring that contractors feel valued and supported in their collaboration with us.
  2. Fair Treatment: Champse Facilities Management treats contractors with fairness and integrity. We uphold transparent processes and equitable treatment, ensuring that contractors receive timely payments, clear expectations, and opportunities for growth within our network.
  3. Professionalism: Contractors appreciate the professionalism demonstrated by our company. From clear contract agreements to prompt responses and respectful communication, we uphold high standards of professionalism in all our interactions, fostering trust and mutual respect with our contractors.
  4. Responsive Support: We stand out for its responsive support and commitment to addressing contractors’ needs promptly. Our team is available to answer calls and address concerns at any time of the night, demonstrating our dedication to supporting contractors and ensuring smooth project operations.
  5. Opportunities for Growth: Contractors value us for the opportunities it provides for professional growth and development. Through ongoing communication, feedback, and collaboration, we empower contractors to excel in their roles and achieve their full potential within our network.

In essence, contractors choose to work with Champse because of our unwavering commitment to reliability, fairness, professionalism, responsive support, and opportunities for growth. Our dedication to fostering strong partnerships and supporting contractors’ success sets us apart as a trusted and preferred partner in the facilities management industry.

The reason they answer our calls anytime of the night

Companies choose to work with Champse because of our unwavering commitment to excellence, reliability, and client satisfaction.

At Champse, we understand the complexities and challenges associated with managing facilities effectively. With our extensive expertise, innovative solutions, and personalized approach, we offer companies a trusted partner they can rely on to handle their diverse needs seamlessly.

From proactive maintenance strategies to responsive emergency services, we tailor our solutions to meet the unique requirements of each client, ensuring optimal performance, cost-efficiency, and operational excellence.

Our dedicated team of professionals goes above and beyond to deliver exceptional service, leveraging industry best practices and cutting-edge technologies to streamline operations and enhance facility performance.

By partnering with Champse, companies can focus on their core business activities with confidence, knowing that their facilities are in capable hands, and their needs are being prioritized with the utmost care and attention to detail.

Back to top